Some situations need individual legal advice or personal support, and the honest thing is to say so. Consider speaking to a professional where the other side is legally represented and significant sums are at stake, where counterclaims are complex, or where a High Court appeal on a point of law is contemplated.
If you are a tenant in difficulty: Threshold provides free advice on 1800 454 454. If money problems are part of the picture: MABS on 0818 07 2000. FLAC provides free legal information clinics. If you are facing the loss of your home, contact your local authority's homeless services early — earlier than feels necessary.